APR Chip Tuning and Warranty FAQs
Engineered Performance for Audi, VW, Porsche & Skoda
These FAQ's about chipping will help to clarify some of the myths and misconceptions about chipping your Audi/VW/Porsche car. These are the most commonly asked questions by people wishing to chip their car:
Will it void my warranty?
Yes and No: according to the Magnuson-Moss Warranty Act (US): "No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name..." (15 U.S.C. 2302©)In Australia, similar laws apply.
http://www.treasury.gov.au/documents/1614/PDF/Australian_Automotive_Aftermarket_Association.pdf
So basically, if you have a warranty claim, the dealer (or warrantor) must prove that the part that you modified directly caused the failure. For example, if you chipped your car and the exhaust falls off, then the car is still under warranty.
Of all of the chips that APR Australia / Harding Performance has sold, as well as pretty much all other chip manufacturers, there just really aren't any problems in chipping the car. Your Audi/VW was so well engineered, that you really are not stressing anything that was not designed to take the changes that a chip produces. Please contact your local APR Australia dealer for further details.
Why should I choose APR Australia / Harding Performance?
Because we are the best at what we do. There are several reasons to GO APR Australia / Harding Performance over other companies. First, we are the only Audi/VW/Porsche aftermarket design firm in the US with engineers on staff (we have ten of them). Second, we only tune Audis and Volkswagens (not Volvos, BMW's, Hondas, etc...). Third, we have completely reverse-engineered the entire Bosch Motronic system. We can safely say that we probably know the system better than anyone in the world (except Bosch, of course). Finally, we always strive to provide the best customer service and support possible.What all is included with the chip?
All chips that we sell here at APR Australia / Harding Performance include the following:- Lifetime Warranty against defects in the software/soldering
- 7- Day Money Back Guarantee Free Upgrades
You offer free upgrades, what are they?
Like Audi (or any software company for that matter), new software versions are occasionally released by APR Australia / Harding Performance. The APR Australia / Harding Performance software upgrades are based on the latest version of the factory software, and represent the latest iteration of our continually improving software.How do I go about getting a chip?
All APR Australia / Harding Performance products are available through our extensive dealer network. Contact your local dealer & they will assist you.APR Customer Resources
APR is committed to satisfying every one of our customers 100% percent. Should you have any questions about APR or one of our products, please do not hesitate to call or email us anytime. We look forward to making you a happy customer!
Email Sales and Customer Support Department
info@goapr.com.au