TERMS AND CONDITIONS OF SALE
PRICING: All prices are subject to change
without prior notice. Please call for current prices and availability
of products. We reserve the right to discontinue products as necessary
because of quality, availability, price or other reasons.
RETURNS: All returns must be within 30 days
and are subject to a restocking fee. A return authorization (RMA)
number must be first obtained by calling APR at 1300 730 949.
A 50% handling and restocking fee will be assessed for each item
returned unless you have made other arrangements with Audi Performance
and Racing. All return shipments must be prepaid. There are no
refunds on shipping. All returned items must be in as-new, resellable
condition. Any item that has been installed on a vehicle will
not be accepted for return under any condition. Please note that
certain items such as turbo kits, spare ECUs, wheels, exhausts,
or special order items are non-returnable or refundable.
SPARE ECU'S: For spare ECU orders, the spare
ECU itself must be paid in full at the time of order. There are
no refunds or cancellations on spare ECU's that are ordered. The
only exception being APR not shipping the spare ECU within 10
working days from the original date of order.
CLAIMS: All merchandise is in good condition
when leaves our shipping department. If a part is lost (box broken
open) or damage via transit, you should immediately notify APR
and the carrier. ALL merchandise is shipped
and insured for full value and the responsibility for proper delivery
is upon the carrier. DO NOT return the damage part(s) to Audi
Performance and Racing without prior notification.
LEGALITY: We make no claims as to emission
performance for street or highway use. Some equipment is not sold
for street use in any state or country where state or federal
regulations prohibit its use. Some items listed in the online
catalog are intended for off road use only. Audi Performance and
Racing does not make any claims of street legal use of these products
that are not intended for use on public roads. We are not affiliated
with Volkswagen Audi Group or any of their subsidiaries. All original
artwork is sole property of Audi Performance and Racing's webmaster.
Unauthorized duplication, transmission electronic or otherwise
is strictly prohibited. Audi Performance and Racing does not encourage
street racing and/or illegal racing on public roads. We encourage
you to take lessons from your local racing schools and/or performance
driving school(s) to better your knowledge of the use of your
automobile and its handling capabilities if you do decide to race.
Always remember to be careful while on the road and be courteous
to other drivers. Last but not least...ALWAYS WEAR YOUR SAFETY
BELT!
WARRANTY: All items on this site (www.goapr.com.au)
are warranted to be free from defects in the materials and workmanship
prior to installation. This warranty does not cover labor, misuse,
faulty installation, failure of related parts or parts purchased
other than from Audi Performance and Racing. Please call for specific
warranty information on each product. Each manufacturer may supply
different timeframes for their products.
BACKORDER: We try to keep backorder to minimum.
If there is going to be an unreasonable delay, we will notify
you of the approximate shipping date. Some items may be dropped
shipped from the manufacture.
PAYMENT AND SHIPPING: Payment can be made
by VISA or MasterCard. We also accept payment
methods by Certified Cashiers Check or Money Order in Pounds Sterling
only. For Cashiers Check or Money Order, please contact APR in
order to receive an exact payment amount for parts and shipping.
Pre-payment will include charge for parts and freight.
PRIVACY STATEMENT: Audi Performance and
Racing does not sell, rent, trade, or loan our customer's names,
VIN number, email address or any type of personal information
we collect. You may receive information from us, detailing new
products, tracking numbers for shipping, or new features on our
websites.